PRIVACY POLICY

Last updated: 08/04/2023

Wine Confidential LLC is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of data we collect from you when you visit our website, interact with our services, and make purchases through our online platform. By using our website, or otherwise providing personal information to us, you consent to the practices described in this policy including the collection, use, and sharing of personal information. 

INFORMATION WE COLLECT
We may collect the following types of personal information:

1.1. Personal Identification Information: This includes your name, address, email address, phone number, date of birth, and other similar information that you provide to us when creating an account, making a purchase, contacting customer support, or otherwise interacting with our website and services. 

1.2. Payment Information: We may collect payment details, such as credit card number, name, billing address, security code, expiration date, or other financial details, in order to process your transactions securely.

1.3. Website Usage Information: We may collect information about your interaction with our website, such as your IP address, browser type, device information, and browsing activities. 

1.4. Communication Data: When you communicate with us via email, chat, or other means, we may collect information about the content of your communication and your contact details.

1.5. Account Information: Account information includes information provided when registering for an account with us, including but not limited to your name, e-mail address, date of birth, password, and phone numbers.  

HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:

2.1. Order Processing: To process your orders and deliver the products you purchased through our website.

2.2. Account Management: To manage your account, provide customer support, and communicate with you regarding your account status and purchases.

2.3. Marketing and Promotional Activities: To send you newsletters, promotional offers, and other marketing materials that may interest you. You can opt-out of these communications at any time.

2.4. Legal Obligations: To comply with legal requirements, enforce our terms of service, and protect our rights, privacy, safety, or property.

2.5. Website Improvement: To analyze website usage data and improve the functionality and performance of our website.

SHARING YOUR INFORMATION
We may share your personal information with the following entities:

3.1. Service Providers: We may share your data with trusted third-party service providers who help us with payment processing, shipping, marketing, and other business-related services.

3.2. Legal Compliance: We may share your information to comply with applicable laws, regulations, legal processes, or governmental requests.

3.3. Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

EMAIL COMMUNICATIONS
You may receive email communications from us, including communications about the Websites, marketing, promotions, and other topics. We may use the information you provide us to contact you, such as your email address, address, and/or phone number.

You can opt out of promotional email communications by clicking on the "unsubscribe" link at the bottom of any promotional email message. After opting out, you will no longer receive marketing or promotional communications, but you will continue to receive other non-marketing-related messages, such as emails relating to your orders, your account, or your use of the Websites.

CALIFORNIA RESIDENTS
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information (PI). These rights include: 

The right to request information about the categories of PI we have collected about you, the categories of sources from which we collected the PI, the business or commercial purposes for collecting or selling the PI, and the categories of third parties with whom we shared the PI.

The right to request that we delete the PI we have collected about you.

The right to opt out of the sale of your PI.

The right to non-discrimination. We will not discriminate against you for exercising your CCPA rights.

The right to correct inaccurate PI we have collected about you.

The right to limit the use and disclosure of your PI.

To exercise any of these rights, please contact us at help@wine-confidential.com with sufficient details regarding your request. Additional details may be requested for identity verification purposes.

UNDERAGE PERSONS
The Websites is not directed to individuals under the age of 21. We do not knowingly collect, use, or disclose PI from anyone under the age of 21. We do not allow anyone under the age of 21 to register for an account on the Websites.

COOKIES AND TRACKING TECHNOLOGIES
We may use cookies and other customer behavior tracking technologies to enhance your experience on our website and collect information about your browsing behavior. You can adjust your browser settings to manage cookie preferences.

YOUR CHOICES AND RIGHTS
You have certain rights regarding your personal information, including the right to access, update, and delete your data. To exercise these rights or to withdraw your consent, please contact us at help@wine-confidential.com.

DATA SECURITY
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data. You use the website and provide us with your information solely at your own risk.

UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly.

CONTACT US
If you have any questions or comments regarding this Privacy Policy, please contact us at support@wine-confidential.com.